Cancellation policy

Some items in our store may be offered to you as a subscription, pre-order, or try-before-you-buy purchase. This cancellation policy explains how to modify or cancel these types of purchases.
Subscriptions
By subscribing, you will receive recurring deliveries. These are based on the subscription duration and frequency you selected.
Your payment information will be securely stored, and you will be charged for each of these deliveries unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you can cancel it.
If you wish to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order. You can manage your subscription from there.
Please refer to our return policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are purchasing a product that is out of stock or will soon be available. We may collect no payment or a partial deposit at the time of ordering, store your payment method, and then charge the full amount or remaining balance at a later date.
You can cancel a partially paid pre-order that has not yet been processed. If the order has been processed, you cannot cancel it, but you may request a full or partial refund. Please refer to our return policy for more details on returns and refunds.
Try Before You Buy
When you order an item to try before purchasing it, we authorize your payment method before fulfilling the order. You have a certain period of time to decide whether you wish to keep the item. Once this period has expired, if you have not returned the item, we will charge your payment method for the full amount.